Terms and Conditions

Last Updated: 28 June 2025

1. Introduction

1.1 These Terms and Conditions (“Terms”) govern your access to and use of the qbet website, located at qbets.gb.net, and any related services provided by qbet (“we,” “us,” or “our”).

1.2 By registering an account or using any part of the qbet service, you confirm that you have read, understood, and accepted these Terms, our Privacy Policy, and our Responsible Gambling Policy.

1.3 If you do not agree with any part of these Terms, please do not use our website or services.

2. Definitions

  • Player/User/You: Any individual who registers or uses the qbet website or services.
  • Account: A personal profile created and maintained by a Player.
  • Games: All casino, live casino, sports betting, and other gaming products offered on qbet.
  • Operator: The company legally operating qbet and providing the gaming services.
  • Bonus: Any promotional offer, including free bets, bonus funds, or other incentives.

3. Player Eligibility

3.1 You must be at least 18 years old, or the minimum legal gambling age in your jurisdiction, whichever is higher.

3.2 It is your responsibility to ensure that online gambling is legal in your country or region before using our services.

3.3 Employees of the Operator, its affiliates, licensees, or associated companies, including their immediate family members, are not permitted to open accounts or participate in any gaming activities on qbet.

4. Account Registration and Security

4.1 Each Player is permitted only one Account. Multiple accounts from the same person, household, IP address, or device are strictly prohibited.

4.2 You must provide accurate, complete, and current personal information during registration, including your full name, residential address, date of birth, email address, and payment details.

4.3 You are responsible for maintaining the confidentiality of your login credentials. Do not share your password or allow others to access your Account.

4.4 We may require identity verification at any time, requesting documents such as a valid passport, utility bill, or proof of payment method, to comply with UK gambling regulations and anti-money laundering laws.

4.5 Accounts with false, incomplete, or misleading information may be suspended or closed, and any associated winnings may be forfeited.

5. Account Management

5.1 You are responsible for all activity conducted through your Account.

5.2 Please keep your Account details up to date to ensure accurate communication and compliance with legal requirements.

5.3 You may close your Account at any time by contacting Customer Support.

5.4 We reserve the right to suspend, restrict, or close Accounts at our sole discretion, particularly in cases of suspected fraud, collusion, or breach of these Terms.

5.5 If you forget your password, you can reset it using the password recovery tool or by contacting Customer Support.

6. Deposits and Funding

6.1 Deposits must be made using payment methods registered in your name.

6.2 Minimum and maximum deposit limits apply, as detailed in the Banking section of our website.

6.3 We do not charge fees for deposits, though your payment provider may apply charges.

6.4 qbet is not a financial institution and does not offer credit or loans.

6.5 Deposited funds must be used for wagering purposes only. Suspicious deposit activity may result in Account review or suspension.

7. Withdrawals

7.1 Withdrawals will be made to the same payment method used for deposits where possible, in accordance with UK regulatory requirements.

7.2 Minimum and maximum withdrawal limits apply; please consult the Banking section for details.

7.3 Withdrawal requests may be subject to verification checks, including the provision of identification documents.

7.4 We strive to process withdrawals promptly but accept no liability for delays caused by third-party payment processors.

7.5 To withdraw your full balance and close your Account, please contact Customer Support.

8. Inactive and Dormant Accounts

8.1 Accounts with no login activity for six (6) consecutive months are classified as inactive.

8.2 Inactive Accounts may incur a monthly administrative fee, deducted from the remaining balance, after prior notification.

8.3 Accounts with a zero balance may be closed after extended inactivity.

8.4 Dormant Accounts can be reactivated by contacting Customer Support.

9. Responsible Gambling

9.1 qbet is committed to promoting responsible gambling and provides tools such as deposit limits, loss limits, session limits, and self-exclusion options.

9.2 If you believe you may have a gambling problem, please use these tools or contact our support team for assistance.

9.3 For additional support and information, please visit the UK Gambling Commission and BeGambleAware.

10. Prohibited Conduct

10.1 You must not engage in fraudulent, collusive, or illegal activities, including but not limited to:

  • Money laundering or financing criminal activities;
  • Using bots, automated scripts, or other software to manipulate gameplay;
  • Cheating, game manipulation, or exploiting technical glitches;
  • Operating multiple Accounts or sharing your Account with others;
  • Using VPNs or proxies to circumvent geographic or regulatory restrictions.

10.2 We reserve the right to suspend or close Accounts and withhold winnings where misconduct is suspected.

11. Bonuses and Promotions

11.1 All bonuses, free bets, and promotional offers are subject to specific terms and wagering requirements, detailed on the Promotions page.

11.2 Bonus abuse, including multiple Account creation or collusion, is strictly prohibited.

11.3 We reserve the right to withhold or cancel bonuses and winnings if abuse or technical exploitation is detected.

11.4 Bonuses and free spins may have expiry dates and game restrictions; please read the individual offer terms carefully.

12. Game Fairness and Integrity

12.1 All Games offered on qbet are provided by certified software suppliers and use Random Number Generators (RNGs) to ensure fairness and randomness.

12.2 We reserve the right to void bets or winnings resulting from technical errors, malfunctions, or breaches of these Terms.

13. Limitation of Liability

13.1 qbet is not liable for any losses or damages arising from your use of the website or services, including but not limited to technical failures, delays, interruptions, or errors.

13.2 You accept that you play at your own risk. Our maximum liability is limited to the value of your last deposit.

13.3 We disclaim responsibility for the content or security of external websites linked from qbet.

14. Data Protection and Privacy

14.1 Your personal data is collected, stored, and processed in accordance with our Privacy Policy and UK data protection laws.

14.2 We implement industry-standard security measures to protect your information.

14.3 For more information, please review our Privacy Policy available on our website.

15. Intellectual Property

15.1 All content, trademarks, logos, and materials on qbet are the property of the Operator or its licensors.

15.2 You may not copy, reproduce, distribute, or modify any content without prior written permission from qbet.

16. Complaints and Dispute Resolution

16.1 If you have a complaint, please contact our Customer Support team in the first instance.

16.2 We will endeavour to resolve complaints promptly and fairly.

16.3 If you remain unsatisfied with the resolution, you may escalate your complaint to the UK Gambling Commission or an independent Alternative Dispute Resolution (ADR) body.

16.4 All complaints must be submitted in writing.

17. Changes to These Terms

17.1 We reserve the right to amend these Terms at any time.

17.2 Significant changes will be communicated to you via email or website notification. Continued use of qbet following such changes constitutes acceptance.

17.3 You are responsible for regularly reviewing these Terms to stay informed of updates.

18. Contact Information

For questions, support, or to exercise your rights under these Terms, please contact us via:

By registering and using qbet, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.